Our Customer Service Department Hours are Monday – Friday, 9 am – 5 pm (ET)
We welcome your emails, phone calls, and live on-line chats to make your shopping experience as convenient and enjoyable as possible. Please also check out our FAQs and Shipping & Returns pages at any time for more information!
CALL US: 1-866-GET-SWISS (1-866-438-7947) or 603-732-0069.
We have customer service representatives available to take your questions or orders between 9 am - 5 pm (ET), Monday - Friday.
EMAIL US: firstname.lastname@example.org
For questions about an order already placed, please be sure to reference your order number, and send an email to our customer service department.
FAX YOUR ORDER:
If you prefer to fax or mail your order, complete our Mail and Fax Order Form and fax it to us at 603-732-0209 (24 hours a day) or mail it to us at the address below.
SEND US MAIL:
Swiss Knife Shop
10 Northern Blvd., Suite 8
Amherst, NH 03031
CHECK YOUR ORDER STATUS:
For 24/7 order information, follow the link in your order confirmation email, or log in to your account to view your order status.