Use this page to submit a privacy request about the personal information Swiss Knife Shop holds about you. This webform is one of the two submission methods described in our Privacy Policy. You may also email us at heather@swissknifeshop.com or call 866-438-7947, Monday-Friday, 9:00am-5:00pm ET.

What you can request

• Know / Access — the categories and specific pieces of personal information we have collected about you, the sources, our purposes for collecting it, and the categories of third parties we disclosed it to.
• Delete — deletion of personal information we collected from you, subject to legal exceptions.
• Correct — correction of inaccurate personal information we hold about you.
• Portability — a copy of certain personal information in a portable format.
• Opt out of sale or sharing — stop the sale or sharing of your personal information for cross-context behavioural advertising. You can also do this instantly for this browser at Your Privacy Choices.
• Limit use of sensitive personal information — restrict our use of sensitive personal information beyond what is needed to provide the services you requested.
• Appeal — ask us to reconsider a decision on a previous request.

How to submit

Complete the form below. In the message field, please tell us:

• Which request type from the list above you are making
• The state you reside in
• The email address and, if applicable, the order number associated with your account, so that we can locate your records
• Whether you are submitting on your own behalf or as an authorised agent

What happens next

We will confirm receipt of your request within 10 business days and respond substantively within 45 calendar days. Where reasonably necessary we may extend by a further 45 days, and we will tell you if we do, along with the reason.

Before we complete your request we will verify your identity, generally by matching the information you provide against information we already hold. For deletion requests we may require a written declaration signed under penalty of perjury. We may decline a request where the law permits, and we will explain why.

Authorised agents

If you are submitting a request on behalf of someone else, please say so in your message and attach the consumer's signed written permission. We may also verify the consumer's identity directly with them and ask them to confirm that they authorised you.

Non-discrimination

We will not discriminate against you for exercising your privacy rights. We will not deny you goods or services, charge you a different price, or provide you a different quality of goods or services, except where a difference is reasonably related to the value of the data you have voluntarily provided.