Contact Us

We welcome your emails, phone calls, and live on-line chats to make your shopping experience as convenient and enjoyable as possible.

Customer Service department hours: Mon. – Fri., 9 am – 5 pm (ET)

Order Status:
For 24/7 order information visit our Order Status page. Note that order status updates will appear on the next business day after you place an order.

For questions about an order already placed, please be sure to reference your order number, and send an email to our customer service department. Email Customer Service (

Toll-free 1-866-GET-SWISS (1-866-438-7947) or 603-732-0069.

We have customer service representatives available to take your questions or orders between 9 am - 5 pm (ET), Mon. - Fri. Toll-free 1-866-GET-SWISS (1-866-438-7947) or 603-732-0069.

If you prefer to fax or mail your order, complete the mail/fax order form and fax it to us at 603-732-0209 (24 hours a day) or mail it to us at the address below.

Swiss Knife Shop
10 Northern Blvd., Suite 8
Amherst, NH 03031

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