The Carry With Confidence Guarantee covers repairs of a functional nature for damage caused by common carriers. Additionally, this guarantee ensures that your product will be free from manufacturing defects in materials and workmanship for the life of the bag. The manufacturer will cover damage to your product caused by a defect in the workmanship or materials. This guarantee does not cover cosmetic damage or damage to contents. As with any travel gear product, component parts - particularly moving parts - will show wear over time, and may eventually need to be refurbished or replaced. If such wear and tear occurs, the manufacturer can provide you with generous options for repairing or refurbishing your product. The Carry With Confidence Guarantee applies to versions 3.0 and later of Werks Traveler, and all versions of Architecture and Navigator CS.
For complete details, please visit the Swiss Army Travel Gear and Warranty Registration Page.
Please direct any questions to the TRG Customer Service Department:
2047 Westport Center Drive
St. Louis, MO 63146