Customer Reviews

Great hat! Review by Xerum 525

Rating

First of all, they shipped me the wrong hat and gave me the red one. The red one was made in South Korea and was shaped like a trucker hat. I called to correct the situation. The service was outstanding. Very apologetic. They sent out the correct hat (Black hat) and sent me a pre-paid label to send back the red hat.
Now about the hat. I was a little skeptical on the fit and quality when I saw it was made from China. However, the hat style was smaller on top and fit like a glove. China made something right for once. Very pleased. I will do business with SKS again.

FROM SWISS KNIFE SHOP:
We're sorry we sent out the wrong hat, but are glad we were able to make it right for you. Enjoy your black hat!

(Posted on 6/6/13)

Black Cap Review by Manny

Rating

I've had all kinds of swiss army stuff but this one is a disappointment. It's odd fitting, not deep enough, material is cheap with a sewn swiss army logo. What do you expect made in China. Last time I'm buying stuff from this website. Buyers beware.

RESPONSE FROM SWISS KNIFE SHOP:
I'm sorry to hear you're unhappy with your baseball cap. Rest assured, we are an authorized Victorinox dealer, and purchased this hat directly from Victorinox Swiss Army. While every Swiss Army knife is 100% made in Switzerland, Victorinox does have some peripheral items, such as hats and pouches, made in China. If you are not satisfied with the hat, please feel free to contact customer service for a return authorization.

(Posted on 10/11/12)